Bought 3 items from OPT. Got the items shipped in a bag about 2 weeks later. I got two of the items but they shipped me a man's XXL Carhartt shirt instead of a women's faux leather blazer! Called customer service to ask for a refund or replacement ASAP because I need...Read more
I didn't like
- Merchandise description errors
- Shipping time
- Customer service
Shoe ran small. Returned shoe per their instructions and used the enclosed return label. Shoes were replaced with a larger size. Great. BUT........Got credit for $10.00 less than charged????, was then charged again for the original amount ($10.00 more than credit)....Read more
Placed an order over the phone with Blair. I had a mailing address and a shipping address. The lady entered the wrong address for the shipping and it went to my mailing address. Called the company talked with a customer service rep. She said she could not do anything...Read more
- Love their jean skirts
I didn't like
- Dealing with customer service
I got no help from BBB. I hope you will help this frustrated long-time customer. Right now I'm fed up with the treatment from Comenity. I am being hounded by them and repeatedly added huge extra charges on my bill for a pair of shoes that I returned shortly after I...Read more
I tried to order 124 dollars worth of items. I had two coupon codes, one from their own site, offering free shipping. The site said the coupon was not valid. I got another coupon code from retailmenot.com. The site said that was not valid. I called Customer Service....Read more
I ordered four pairs of shoes two weeks ago. When I called at the end of the first week, I was told that one of the shoes was on back order and I then canceled that particular shoe. Nothing else was on back order. The customer service reps can hardly speak English and...Read more
I ordered a jacket from Old Pueblo Traders using my credit card information. The jacket was poorly made. I returned it. Since then I have not made any purchases from them. However when I looked at my charge card statement this month, Old Pueblo used my credit card...Read more
I ordered a "misses large" snap-front fleece robe from Old Pueblo Traders, and my receipt said "misses," but what they sent was in reality a plus size that would fit two of me. I have never seen anything misses in my entire life that was that big. I tried three times...Read more
Ordered an item online that their system claimed was in stock, with two available according to that system. A day later, received an email that item was "out of stock," although Old Pueblo Traders immediately put a pending transaction on my debit card for it. That...Read more
Old Pueblo Traders - Never Buy Again!!!
Returned $24.97 Refund 14. Bucks. Not ever ordering from this Old Pueblo Traders...Blair....apparel place again. If you return make sure you have backup from usps. Cant call these clothing customer service as you cant understand them with heavy accents.
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