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Ordered an item online that their system claimed was in stock, with two available according to that system. A day later, received an email that item was "out of stock," although Old Pueblo Traders immediately put a pending transaction on my debit card for it. That...
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#1171713
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Old Pueblo Traders - Never Buy Again!!!

Returned $24.97 Refund 14. Bucks. Not ever ordering from this Old Pueblo Traders...Blair....apparel place again. If you return make sure you have backup from usps. Cant call these clothing customer service as you cant understand them with heavy accents.
1.0
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#1159162
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Old Pueblo Traders - Order

I ordered 2 items n both were wrong one was wrong size n the other was wrong color n item. Have returned both and hopefully will get correct size n item. Also it is wrong to charge for returning items that opt didn't get correct.. I had ordered years before n never had problem. Probably won't be buying any thing else.
#1158321
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DO NOT ORDER FROM THESE CLOWNS. THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND THROW IN BOGAS CHARGES. IF YOU RETURN AN ITEM FOR A REFUND...EXPECT TO RECEIVE A CHECK FOR $2.50 ON AN $80.00 DOLLAR PURCHASE...RE-STOCKING FEE YA KNOW!!! SHOP HERE AT YOUR OWN RISK!! I WILL...
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1.0
I didn't like
  • Worst i have ever had with an online company
#1151775
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Old Pueblo Traders - Cheats crooks fraudulent activitu

They are dishonest Never do business with there's people call center out of the country so the rules don't apply to them STay Away
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1091252
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I miss-typed my electronic payment ending in a "5" instead of an "8" and was charged the amount of my purchase ($24.98) as a late fee. I tried an entire morning to talk to someone to get it straightened out and only got the computer-generated run around. I finally...
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3.2
I liked
  • Items i bought
I didn't like
  • Being charged many dollars for a 3-cent mistake
#1069451
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I broke out with severe contact dermatitis after wearing one of their tee-shirts. In my entire life, I have never had this happen with any product. These items can be made anywhere in the world and with any additives not approved here. I am currently on several meds to...
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user13363256
user13363256

No comment; see review.

Product
I didn't like
  • Toxic material
#936328
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Old Pueblo Traders Customer Care Review

These people at old pueblo traders are horrible. They were not clear that it takes 2 to 3 days to leave the warehouse. They have no communication with the shipping dept. They offered to let me speak to a higher dept then had no way to transfer me there. English is a second language to everyone in customer service so their vocabulary is limited. Will never order here again.
1.7
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Shokan, New York
#869267
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I have been a customer of Orchard Brands for a long time with no problems other than extremely slow shipping. The last 3 orders I have placed, I received order numbers and a thank you for the order, then they cancelled them with no notice and no explanation why. All...
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2.7
I liked
  • Shopped there for years until now
I didn't like
  • See previous info
#845256
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Contact Old Pueblo Traders

Mailing Address:
Old Pueblo Traders
P.O. Box 281
Jessup, PA 18434-0281
United States
Phone:
(800) 362-8410
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